I’m a Digital Product Designer with about 20 years of experience, and most of that time has been spent working on things that actually matter to people — civic tech, public services, health, education, news. The kind of work where getting it right has real consequences for real people.
Hundreds of opportunities identified in one day at an offsite workshop.
What Drives Me
I care a lot about the humans on both sides of the work — the people using what we build and the people building it alongside me. Some of the most rewarding parts of my career have been watching a designer or researcher find their footing and grow. That stuff sticks with me.
I’m drawn to problems that don’t come with a neat brief. The messier and more ambiguous the challenge, the more engaged I tend to get. I like figuring things out collaboratively, moving ideas from fuzzy to tangible, and making sure we never lose sight of the people the work is ultimately for.
The environments where I do my best work are ones built on trust and kindness — where people are genuinely invested in each other and the mission. That’s not a nice-to-have for me, it’s the foundation everything else is built on.
“Helping improve the day and life of one person is gratifying enough. Given the opportunity to scale from one to many? Sign me up!”
Over 20 years, I’ve designed digital products and experiences for organizations where the work genuinely matters — from the White House and the Smithsonian to civic tech initiatives at the Department of Veterans Affairs and Centers for Medicare & Medicaid Services, focused on improving how people interact with public services. I bring a hands-on design practice together with a deep commitment to the teams and the people behind every project.
Just one small section of how our team in the Office of Digital Strategy, in the Obama White House, planned for an enhanced version of the 2015 State of the Union address.
My Experience
My work spans the full design process — from research, workshops, and usability testing to design strategy, systems thinking, and cross-functional collaboration with engineers, product managers, and senior stakeholders. I’ve led and mentored designers and researchers, managed product roadmaps, and built trusting relationships with clients. The through line across my career has been designing for complexity — I’m equally comfortable doing hands-on work and operating at a strategic level, with a strong point of view on evidence-based decision-making and building the kind of team culture where people are genuinely invested in each other and the work.
20+
Years of mission-driven design
5
Federal agencies & institutions served
11
Years growing into a leader at Threespot
A few of my older projects represent some of the most memorable work of my career — each one unique in its constraints, its ambition, and what it required of the team behind it. For the Smithsonian, we created the digital component of the institution’s first-ever branding campaign in its nearly 180-year history. For Living Cities, we delivered something they’d never had before: a beautifully designed site they could manage entirely on their own, with a simple markdown-based system that generated dynamic data visualizations on the fly. And at the White House, we kept one of the most visible digital platforms in the world running daily — supporting live events sometimes with minutes to spare — powered by a small, tight-knit team of writers, designers, videographers, and engineers who made it look effortless.
Going way back with this screenshot from the Smithsonian Seriously Amazing digital branding campaign.